:root{--ink:#183431;--muted:#657976;--green:#116b55;--line:#dfe8e3;--bg:#f4f7f4;--white:#fff}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:15px/1.55 system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}a{color:var(--green);text-decoration:none}a:hover{text-decoration:underline}button,input,textarea,select{font:inherit}button,.button{display:inline-flex;justify-content:center;align-items:center;gap:8px;border:1px solid var(--green);border-radius:9px;background:var(--green);color:#fff;padding:11px 18px;font-weight:650;cursor:pointer;text-decoration:none;white-space:nowrap}button:hover,.button:hover{filter:brightness(.94);text-decoration:none}.secondary{background:white;color:var(--ink);border-color:#ccd9d2}.full{width:100%}.link{padding:0;border:0;background:none;color:var(--green);font-weight:500}.sidebar{position:fixed;inset:0 auto 0 0;width:232px;background:white;border-right:1px solid var(--line);padding:30px 22px;display:flex;flex-direction:column}.brand{display:flex;align-items:center;gap:11px;font-size:20px;letter-spacing:-.6px;font-weight:750;color:var(--ink)}.brand-icon{background:var(--green);color:white;width:34px;height:36px;display:inline-grid;place-items:center;border-radius:10px;font:italic bold 29px Georgia,serif}.nav-label{font-size:10px;color:var(--muted);letter-spacing:1.6px;margin:46px 12px 12px}.sidebar nav{display:grid;gap:6px}.sidebar nav a{color:var(--muted);padding:12px;border-radius:8px;font-weight:600}.sidebar nav a.active{background:#e7f2eb;color:var(--green)}.account{margin-top:auto;display:grid;gap:4px;padding:20px 10px 0;border-top:1px solid var(--line)}.account span{color:var(--muted);font-size:12px;margin-bottom:9px}.account a,.account button{font-size:13px}.workspace{max-width:1700px;margin-left:232px;padding:42px clamp(20px,4vw,64px) 20px}.page-header{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:28px}.eyebrow{font-size:10px;letter-spacing:1.5px;font-weight:750;color:var(--green);margin:0 0 10px}h1{font-size:34px;letter-spacing:-1.2px;line-height:1.2;margin:8px 0 12px}h2{font-size:18px;line-height:1.35;letter-spacing:-.3px;margin:0 0 14px}h3{font-size:12px;letter-spacing:.5px;text-transform:uppercase;margin:20px 0 8px;color:var(--muted)}p{margin:8px 0 16px}.muted{color:var(--muted)}.small,.hint{font-size:12px}.hint{font-weight:400;color:var(--muted);margin-top:3px}.card{padding:24px;background:white;border:1px solid var(--line);border-radius:13px;box-shadow:0 2px 2px #18343103;margin-bottom:20px;min-width:0}.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.stats .card{display:flex;justify-content:space-between;align-items:center;padding:20px 24px}.stats span{color:var(--muted);font-size:13px}.stats strong{font-size:30px;letter-spacing:-1px}.search-form{display:flex;gap:12px;align-items:end}.search-form label{margin:0}.grow{flex:1}.search-form+p{margin:12px 0 0}label{display:flex;flex-direction:column;gap:7px;font-weight:600;font-size:13px;margin-bottom:18px}input,textarea,select{width:100%;padding:11px 12px;border:1px solid #ccd9d2;background:#fff;color:var(--ink);border-radius:7px;min-width:0;font-weight:400}textarea{resize:vertical}input:focus,textarea:focus,select:focus{outline:2px solid #45a88c;outline-offset:2px}a:focus-visible,button:focus-visible,summary:focus-visible{outline:3px solid #45a88c;outline-offset:3px}.customer-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}.customer-grid>.card{margin-bottom:0}.card-top{display:flex;justify-content:space-between;align-items:center;gap:12px}.card-top h2{margin:0}.avatar{display:grid;place-items:center;width:42px;height:42px;border-radius:12px;background:#edf1d7;color:#55692a;font-size:18px;font-weight:700}.customer-card h2{margin:17px 0 2px}.customer-card h2 a{color:var(--ink)}.phone-list{font-size:13px;overflow-wrap:anywhere}.tags{display:flex;flex-wrap:wrap;gap:6px}.tag{background:#eaf4ee;color:#236348;display:inline-block;border-radius:5px;padding:4px 8px;font-size:11px;font-weight:600}.inactive{background:#f9eee5;color:#945121}.card-footer{display:flex;justify-content:space-between;gap:8px;align-items:center;margin-top:24px;padding-top:16px;border-top:1px solid var(--line)}.card-footer a{font-size:12px;white-space:nowrap}.section-heading{display:flex;align-items:center;justify-content:space-between;margin:12px 0 18px}.section-heading h2{margin:0}.section-heading span{font-size:12px}.pagination{display:flex;gap:20px;align-items:center;justify-content:center;margin:28px 0}.empty{text-align:center;padding:50px 20px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 24px}.wide{grid-column:1/-1}.form-card{max-width:900px}.choices{display:flex;flex-wrap:wrap;gap:10px}.choice{display:flex;flex-direction:row;align-items:center;border:1px solid var(--line);border-radius:7px;padding:9px 12px;margin:0;font-weight:500}.choice input{width:17px;height:17px;accent-color:var(--green)}fieldset{border:0;padding:0;margin:8px 0 16px}legend{font-weight:650;font-size:13px;margin-bottom:12px}.form-actions{display:flex;gap:12px;border-top:1px solid var(--line);padding-top:22px}.profile-layout{display:grid;grid-template-columns:minmax(280px,.85fr) minmax(0,1.35fr);gap:28px}.profile-layout .section-heading{margin-top:0}dt{font-size:11px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);margin-top:15px}dd{margin:4px 0 0;overflow-wrap:anywhere}.phone{display:block}.preserve{white-space:pre-wrap;overflow-wrap:anywhere}blockquote{border-left:3px solid #78ad93;margin:10px 0;padding:10px 16px;background:#f3f8f4;border-radius:0 6px 6px 0}details{margin-top:18px}summary{cursor:pointer;color:var(--green);font-size:13px;font-weight:600}pre{font:12px/1.6 ui-monospace,monospace;white-space:pre-wrap;overflow-wrap:anywhere;background:var(--bg);padding:14px;border-radius:6px}.activity{position:relative}.timeline{border-left:2px solid #d8e6dc;padding-left:20px}.activity:before{content:"";width:10px;height:10px;border:3px solid var(--bg);background:#389477;border-radius:50%;position:absolute;left:-30px;top:26px}.alert{padding:15px 20px;border-radius:9px;margin-bottom:24px;font-size:14px}.error{background:#fff0ed;color:#963a29;border:1px solid #f2d1c9}.success{background:#e8f5ec;color:#246139;border:1px solid #c6e2cd}.back{font-size:13px}.login-wrap{max-width:520px;margin:8vh auto;padding:20px}.login{padding:38px}.login .brand{margin-bottom:38px}.login h1{font-size:32px}.login form{margin-top:30px}footer{display:flex;justify-content:space-between;color:#82918a;font-size:11px;border-top:1px solid var(--line);padding:24px 0;margin-top:38px}footer span{font-style:italic}@media(min-width:1500px){.customer-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:1200px){.customer-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.stats .card{padding:16px}.search-form{flex-wrap:wrap}.search-form .grow{flex-basis:55%}.profile-layout{grid-template-columns:1fr 1.2fr;gap:20px}}@media(max-width:800px){.sidebar{position:static;width:auto;padding:18px 20px;border-right:0;border-bottom:1px solid var(--line)}.sidebar .nav-label{display:none}.sidebar nav{display:flex;flex-wrap:wrap;margin-top:14px}.sidebar nav a{padding:8px 12px}.account{margin:12px 0 0;padding:12px 0 0;display:flex;align-items:center;flex-wrap:wrap;gap:10px}.account span{margin:0}.account a{margin-left:auto}.workspace{margin:0;padding:26px 20px}.page-header{align-items:flex-start}h1{font-size:28px}.profile-layout{grid-template-columns:1fr}.stats{gap:10px}.stats .card{display:block}.stats strong{display:block}.card{padding:20px}}@media(max-width:520px){.customer-grid,.form-grid{grid-template-columns:1fr}.page-header{flex-direction:column;gap:8px}.stats span{font-size:11px}.stats .card{padding:12px}.stats strong{font-size:25px}.search-form{display:grid;grid-template-columns:1fr 1fr}.search-form label{grid-column:1/-1}.search-form .grow{width:100%}.wide{grid-column:auto}.workspace{padding:24px 14px}.card{border-radius:10px}.login{padding:26px}.login-wrap{margin:2vh auto}.card-top{flex-wrap:wrap}.timeline{padding-left:15px}.activity:before{left:-25px}footer span{display:none}.choice{font-size:12px}.account a{margin-left:0}}

/* Latest contact updates on the dashboard. */
.recent-inquiries .section-heading{margin:0 0 8px}.recent-inquiries>p{margin:0 0 18px}.recent-table-scroll{overflow-x:auto;border:1px solid var(--line);border-radius:8px}.recent-table-scroll:focus-visible{outline:2px solid var(--green);outline-offset:3px}.recent-table{width:100%;min-width:780px;border-collapse:collapse;table-layout:fixed;text-align:left}.recent-table th{padding:12px 14px;background:#f3f7f4;color:var(--muted);font-size:11px;letter-spacing:.4px;text-transform:uppercase;font-weight:700}.recent-table td{padding:15px 14px;border-top:1px solid var(--line);vertical-align:top;font-size:13px;overflow-wrap:anywhere;line-height:1.6}.recent-table th:nth-child(1){width:22%}.recent-table th:nth-child(2){width:18%}.recent-table th:nth-child(3){width:18%}.recent-table th:nth-child(4),.recent-table th:nth-child(5){width:21%}.recent-table tbody tr:hover{background:#f9fbf9}.recent-customer{font-weight:700}.recent-meta{display:block;color:var(--muted);font-size:11px;margin-top:4px}.recent-table .phone{white-space:nowrap}.recent-empty{padding:18px;background:var(--bg);border-radius:8px;color:var(--muted)}.recent-scroll-hint{display:none}@media(max-width:1100px){.recent-scroll-hint{display:block}}
/* Executive category access. */
.access-notice{padding:14px 18px;margin-bottom:22px;border:1px solid #cde1d3;border-radius:9px;background:#eaf4ee;font-size:13px;overflow-wrap:anywhere}.access-details{border-top:1px solid var(--line);padding:16px 0;margin:12px 0}.access-details form{padding-top:16px}.access-details .choices{max-height:240px;overflow-y:auto;padding:3px}.access-picker{padding:18px;border:1px solid var(--line);border-radius:9px}.access-picker .choices{max-height:240px;overflow-y:auto;padding:3px}

/* Readability update: clear local fonts, larger text and stronger contrast. */
:root{--ink:#172e2a;--muted:#465b55;--green:#096047}
body{font-family:Arial,Helvetica,sans-serif;font-size:16px;line-height:1.6}
button,input,textarea,select{font-family:inherit;font-size:16px}
button,.button{font-weight:700}
h1,h2,h3,.brand{letter-spacing:normal}
h1{font-weight:700}h2{font-size:20px;font-weight:700}
h3{font-size:14px;letter-spacing:normal;text-transform:none;font-weight:700}
.brand{font-weight:700}.brand-icon{font-family:Georgia,serif}
.eyebrow,.nav-label{font-size:12px;font-weight:700;letter-spacing:.6px}
label,legend{font-size:15px;font-weight:700}
input,textarea,select{line-height:1.5;font-weight:400}
input::placeholder,textarea::placeholder{color:#596963;opacity:1}
.small,.hint{font-size:14px;line-height:1.6}
.account span,.account a,.account button{font-size:14px}
.sidebar nav a{font-size:16px;font-weight:700}
.stats span{font-size:14px}.stats strong{letter-spacing:normal}
.phone-list,.phone{font-variant-numeric:tabular-nums}
.phone-list,.choice,.back,summary{font-size:15px}
.tag{font-size:13px;font-weight:700;line-height:1.5;padding:5px 9px}
.card-footer a,.section-heading span{font-size:14px}
.section-heading{gap:12px;flex-wrap:wrap}
dt{font-size:13px;text-transform:none;letter-spacing:normal;font-weight:700}
pre{font-size:14px;line-height:1.7}
.alert,.access-notice{font-size:15px}
footer{font-size:13px;color:var(--muted)}footer span{font-style:normal}
.recent-table{min-width:900px}
.recent-table th{font-size:14px;font-weight:700;letter-spacing:normal;text-transform:none;color:#243e36;background:#edf4ef}
.recent-table td{font-size:16px;line-height:1.65;color:var(--ink);padding:18px 14px}
.recent-customer{font-size:16px;font-weight:700}
.recent-meta{font-size:13px;line-height:1.6;color:var(--muted)}
.recent-table .phone{font-size:15px}
@media(max-width:520px){.stats span{font-size:13px}.choice{font-size:14px}.recent-table td{font-size:16px}}

/* Inquiry browsing and accessible, native message expansion. */
.expandable-message{margin:0}.expandable-message>summary{display:block;list-style:none;font-size:inherit;font-weight:400;color:var(--ink);line-height:inherit;cursor:pointer}.expandable-message>summary::-webkit-details-marker{display:none}.message-preview{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:3;overflow:hidden;overflow-wrap:anywhere;font-weight:400}.message-more,.message-less{color:var(--green);font-size:14px;font-weight:700;text-decoration:underline;margin-top:6px}.message-more{display:inline-block}.message-less{display:none}.expandable-message[open]>summary .message-preview,.expandable-message[open]>summary .message-more{display:none}.expandable-message[open]>summary .message-less{display:inline-block}.message-text{white-space:pre-wrap;overflow-wrap:anywhere;font-weight:400}.message-full{margin-top:10px}.all-inquiries-link{margin:20px 0 0!important}.pagination{flex-wrap:wrap}.recent-table td .expandable-message>summary{font-size:16px}

/* Inquiry file attachments */
.inquiry-attachments { margin-top: 1rem; overflow-wrap: anywhere; }
.inquiry-attachments ul { padding-left: 1.2rem; }
.inquiry-attachments li { margin: .5rem 0; }
input[type="file"] { max-width: 100%; min-width: 0; white-space: normal; }
.activity details form { margin-top: 1rem; }

/* Responsive navigation: ordinary links remain available without JavaScript. */
.sidebar{overflow-y:auto;overscroll-behavior:contain}
.sidebar-header{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-shrink:0}
.sidebar-panel{display:flex;flex-direction:column;flex:1;min-height:0}
.sidebar-panel[hidden],.menu-toggle[hidden]{display:none!important}
.menu-toggle{min-width:88px;min-height:44px;padding:8px 12px;font-size:14px;flex-shrink:0}
.menu-symbol{font-size:20px;line-height:1}
.sidebar .account{margin-top:auto}
.sidebar .account strong{overflow-wrap:anywhere}
@media(max-width:800px){
 .sidebar{position:sticky;inset:auto;top:0;z-index:50;padding:12px 16px;width:100%;overflow:visible;box-shadow:0 2px 8px #1834310a}
 .sidebar .brand{font-size:18px;letter-spacing:-.3px;white-space:nowrap}
 .sidebar-panel{display:block;max-height:calc(100vh - 76px);max-height:calc(100dvh - 76px);overflow-y:auto;overscroll-behavior:contain;padding:0 2px}
 .sidebar .nav-label{display:block;margin:18px 10px 8px}
 .sidebar nav{display:grid;grid-template-columns:1fr;gap:4px;margin:0 0 14px}
 .sidebar nav a{display:flex;align-items:center;min-height:46px;padding:11px 12px;font-size:16px}
 .sidebar .account{display:grid;grid-template-columns:1fr;gap:4px;margin:0;padding:14px 10px 12px}
 .sidebar .account a{margin:0;min-height:44px;display:flex;align-items:center;font-size:15px}
 .sidebar .account span{margin:0}
 .sidebar .account form{margin:0}
 .sidebar .account button{min-height:44px;padding:8px 0;font-size:15px;text-align:left}
}
@media(max-width:360px){.sidebar{padding:10px 12px}.sidebar-header{gap:8px}.sidebar .brand{font-size:16px;gap:8px}.menu-toggle{min-width:80px;padding:8px}}